FAQ,S

Frequently Asked Questions

Have questions? We’re here to help.

Get Started
Join TellarMobile today! Select a plan, activate your service, and stay connected with fast, reliable coverage at the best prices.
Order
Place your order today! Choose your device or plan, complete your purchase, and enjoy seamless mobile connectivity with TellarMobile.
Warranty Product
Enjoy peace of mind with our warranty! Our products come with a reliable warranty, ensuring quality, durability, and customer satisfaction.
Payment
Make secure and hassle-free payments! We offer multiple payment options for a smooth and convenient checkout experience.
Account Settings
Manage your account with ease! Update your details, change your plan, and customize your settings for a seamless experience.
Shipping
Fast and reliable shipping system! Get your mobile device or SIM delivered quickly with secure and trackable shipping options.
Account Security
Keep your account safe! Enable security features, update passwords, and protect your information with our advanced security.
Other Questions
Need more help? Contact our customer support team for quick answers to any questions about our services, plans, or products.

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Common Questions

Most Popular Questions

TellarMobile is a leading provider of mobile phones, eSIM services, and cellular plans, offering affordable and high-speed connectivity solutions.

An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It enables seamless switching between carriers and supports multiple numbers on one device.

You can browse our collection of mobile phones on our website, select your preferred model, and place an order online. We offer secure payment options and fast delivery.

Yes! TellarMobile provides both prepaid and postpaid plans, allowing you to choose a flexible option that suits your budget and needs.

 

After purchasing an eSIM plan, you will receive a QR code via email. Simply scan the code in your phone’s settings to activate your eSIM instantly.

 

Yes, you can port your existing number to TellarMobile. During the signup process, choose the option to transfer your number, and we’ll guide you through the process.

Absolutely! We provide international calling benefits and affordable roaming options, so you can stay connected wherever you go.

You can check your data balance and usage by logging into your TellarMobile account on our website or mobile app.

 

If your phone or SIM card is lost or stolen, contact our customer support immediately to suspend your service and protect your account. You can also request a replacement SIM or eSIM.

 

TellarMobile operates on a high-speed, reliable network, ensuring strong coverage and fast 5G data speeds across various locations.